Delivery Policy

Badship delivers all products in digital format and when you have made your purchase, your files should be available for immediate download in your user area (the downloads menu). We use high availability Amazon AWS distributed global storage to provide infinite redundancy and reliable download speeds.

 

My download is slow?

Although we are using world leading technology to store and deliver our products we cannot control the datacentres and cabling between your nearest DC's and your home! We monitor our upload and download speeds all the time and endeavour to provide good download speeds wherever you may live! 

 

How big are the files to download?

Our download file limit is 7GB in the most extreme case per file, any larger than that and files have to be split in to smaller files

 

I can't get my download product?

Please send us a message using the contact us form on our contact us page here and we will investigate for you asap

 

How long will my download files be in my account?

Your purchased download files will remain in your account permanently.